Michelle Gervais is a seasoned financial professional with extensive experience in specialized lending and account management. Currently serving as a Senior Account Manager at DUCA Financial Services Credit Union Ltd. since March 2020, Michelle demonstrates a strong work ethic and a commitment to delivering exceptional service to Financial Advisor clients while adeptly navigating high-pressure situations through complex problem-solving skills. Prior roles include Account Manager at Manulife Financial, Loans Restructuring Specialist at MCAP, Mortgage Specialist at RBC Royal Bank, and Branch Manager at Mennonite Savings and Credit Union. Michelle's educational background includes a Payroll Compliance Practitioner designation from the Canadian Payroll Association and an Associate of the Institute of Canadian Bankers in Bank/Finance.
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