Susan Richmond

Susan Richmond is an experienced professional with a strong background in process integration and project management. Currently serving as a Process Integration Engineer at Duckworth & Associates since October 2016, Susan has previously held positions at HP from July 2009 to February 2014 as an ITO Service Delivery Consultant II/QMS, and at EDS from August 1994 to August 2008 as a Business Relations Supervisor. Expertise includes providing project support across management levels, fostering client relationships, asset management, mentoring staff, conducting performance reviews, and facilitating organizational development initiatives. Notable skills include problem resolution, communication, and collaboration with technical resources to drive business opportunities.