Linor Galang is an experienced IT professional with a substantial background in service and support operations. Currently serving as the Service Desk Lead at DuluxGroup since August 2023, Linor has previously held significant roles such as Site Support Lead at Computershare Australia, where responsibilities included leading a team of site support engineers and managing escalations. Linor's leadership experience spans companies like Civica as Desktop Support Team Lead, MDI as Service Operations Manager, and IBM as Operations Manager, where Linor managed teams providing technical assistance across multiple regions. Linor began a career at Accenture, advancing from Team Leader to Analyst Programmer/Team Leader, and started in support roles at Sykes Asia Inc. Academic qualifications include a Bachelor of Science in Computer/Information Technology Administration and Management from De La Salle University College of St. Benilde.