Ted Roethlisberger

Ted Roethlisberger is an experienced professional with a strong background in customer service and project management. Currently serving as the Assistant Manager of Customer Service at Duncan Aviation since December 2008, Ted co-leads the Customer Service team and ensures project schedules and deliveries exceed customer expectations. Additional roles at Duncan Aviation include Project Manager, where responsibilities include overseeing projects per Customer Service Best Practices, and Manager of Continuous Improvement and Business Processes, focusing on change management and Kaizen projects. Previously, Ted worked at General Motors from May 1998 to December 2008 as a Senior Methods Analyst and Production Supervisor, emphasizing lean processes and Kaizen project management in warehouse operations. Ted holds an Executive Development Programs certification from Michigan State University, a Project Management certification from Cornerstone University, and a BSBA in Logistics Management and Marketing from Central Michigan University.