Jeff Cappa

Jeff Cappa is a seasoned IT professional with over 24 years of experience in product engineering and application development. Currently serving as Senior Manager of Product Engineering at Duncan Solutions since December 2019, Jeff has led agile transformation initiatives and established a new team of business analysts to enhance IT productivity. Prior to this role, Jeff spent seven years at Navient, where responsibilities included overseeing ETL application development for debt collection processes and facilitating the onboarding of new clients. Jeff's career began at Sallie Mae, where management of a development team for private credit collections and integration of third-party applications were key contributions. Jeff holds a Bachelor of Science degree in Management Information Systems from Indiana State University.