Jemma Ryan-Williams is a seasoned business development and marketing professional with significant experience in leading strategic initiatives to drive growth and enhance customer experience. Currently serving as the Director of Business Development at Dunelm since January 2019, Jemma focuses on identifying and implementing new business models that promote sustainability. Previously, Jemma held roles such as Director of Brand Marketing at Dunelm, where leadership in brand strategy was critical for the company's growth plan, and various positions at Travis Perkins plc and Waitrose, including Group Head of Customer Experience and Business Improvement. Jemma's career began with a fast track graduate management scheme at Waitrose, following a degree in Geography from Newcastle and education at Repton School.
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