Dunning, Kruger & Associates
Piia Jalonen is a Senior Content Designer & Content Design Lead at DK&A, responsible for designing great customer experiences through words and stories, and leading the content design competence. Previously, at Frantic, Piia held roles as a Content Designer & UX Writer, Content Lead, and Junior Copywriter. With a Master of Arts in English and French Philology from the University of Helsinki, Piia excels in content strategy consulting, SEO writing, voice and tone clarification, and designing information architecture.