Jenny A.

Jenny A. has a diverse work experience spanning over 15 years. Jenny started their career at NatWest in 2006, where they held various roles including Area Quality Manager and Team Manager. In these positions, they were responsible for ensuring risk and control procedures were followed, meeting KYC targets, and training staff.

In 2013, Jenny joined Lombard as an Operational Risk Manager, where they had overall responsibility for managing operational risk within the organization. Jenny reported operational and credit risk metrics and ensured compliance with risk policies.

Jenny then moved on to work at RBS, where they held the roles of Controls Assessment Manager and Senior Analyst CDD. Their responsibilities included bringing CDD files up to compliance standards, conducting risk assessments, and developing testing programs.

In 2017, Jenny joined HSBC Retail Banking and Wealth Management as a retirement service risk analyst.

Their most recent position is at Duologi, where they started in 2019 as an Operational Risk Analyst and was promoted to Operations Risk Manager in May 2021.

Jenny A. completed their education at various institutions. In 1990, they started studying at Wyvern Community School and completed their 11 GCSEs A-C in Maths & English in 1995. In 2006-2007, Jenny pursued a Professional Qualification - Certificate in Training Practice from Eastleigh College, focusing on Learning and Development. Jenny continued their education in 2015 with the International Compliance Association, obtaining a Professional Qualification - Advanced Certificate in Anti Money Laundering. Jenny also received several accreditations from Natwest, including becoming an Accredited Interviewer and completing the Financial Planning Certificate 1,2,3. Furthermore, they achieved an NVQ Level 3 in Customer Service from Natwest in 2000. The exact years of completion for the Natwest qualifications are not specified.