Duquesne Light Company is committed to more than keeping the lights on; it powers the moments in customers’ lives. For more than 135 years, Duquesne Light has delivered reliable and safe energy to more than half a million customers in the Pittsburgh region using next generation energy technology.

Utilities

Duquesne Light Company

Duquesne Light Company's headquarters in Pittsburgh, PA, United States

The Customer Operations team at Duquesne Light Company focuses on ensuring superior service delivery and customer satisfaction. They manage field operations, including lines construction and maintenance, spearhead IT and grid modernization projects, oversee financial planning and performance analysis, and implement emergency management and security protocols to maintain reliable energy service. The team is dedicated to continuous improvement and innovation to enhance operational efficiency and customer experience.

Customer Operations

The Information Technology team at Duquesne Light Company ensures the seamless operation and security of the company’s digital infrastructure. They manage everything from network engineering and cybersecurity to software development and data analytics. Their efforts support the reliable and safe delivery of energy to over half a million customers by leveraging next-generation technology and maintaining robust cybersecurity measures.

Information Technology

The Management team at Duquesne Light Company is responsible for overseeing various operational, strategic, and regulatory functions to ensure the delivery of reliable and safe energy to customers in the Pittsburgh region. This involves tasks such as managing smart meter operations, scheduling, regulatory strategy, data architecture, project management, facilities management, external communications, procurement, and corporate giving. The team works collaboratively to implement next-generation energy technologies and maintain high standards of service.

Management

The Leadership Team at Duquesne Light Company is responsible for driving the company's strategic vision and operational excellence. This executive group collaborates on key initiatives related to corporate strategy, business development, financial oversight, communications, and corporate responsibility, ensuring that the company not only meets its energy delivery goals but also engages positively with the community and promotes sustainable practices. Together, they work to steer the organization towards innovation and improvement in service to its customers.

Leadership Team

The Finance and Corporate Strategy team at Duquesne Light Company is responsible for managing the company's financial health and long-term strategic direction. This includes financial planning, analysis, and reporting, tax management, business services, and guiding corporate initiatives, such as transportation electrification. They ensure that the company's financial practices align with its strategic goals while leveraging advanced energy technologies to enhance operational efficiency and customer service.

Finance and Corporate Strategy

The Human Resources and Talent Management team at Duquesne Light Company focuses on recruiting, developing, and retaining top talent while fostering a diverse and inclusive workplace. They are responsible for employee relations, benefits administration, workforce planning, and implementing growth and learning initiatives to support both employee and organizational success. The team also drives social impact efforts and ensures compliance with labor regulations.

Human Resources and Talent Management

The Customer Experience and Relations team at Duquesne Light Company is dedicated to enhancing customer satisfaction and engagement. They manage customer programs, oversee service quality, handle customer inquiries and feedback, and drive initiatives to transform and optimize the customer experience. This team ensures that the company delivers exceptional service while adopting next-generation energy technology to meet the evolving needs of its customers.

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Leadership Team