Marco Cavobianchi

Marco Cavobianchi is a Customer Support Agent at Durante SpA since March 2021, specializing in first-level troubleshooting, client updates on ticket progress, and coordination of internal and external resources for effective troubleshooting. Marco also supervises the administrative closing of tickets, ensuring necessary actions for archiving and billing are completed. Prior to this role, Marco served as an Event Specialist, managing digital and on-site events, including video post-productions. Experience includes positions as a Graphic Designer at Ogilvy Italia and Jinglebell, focusing on the creation and animation of graphic content for web and social media using Adobe Creative Suite. Educational background includes a Diploma in Technical and Professional Studies in Audiovisual Productions and a Professional Qualification in Graphic Operations from Istituto Istruzione Superiore Galileo Galilei R. Luxemburg Milano.