Jean Montero

Jean Montero has a diverse range of work experience in the field of network operations and IT systems engineering. Jean started their career at ACS Benefit Services, LLC as an IT Intern, where they assisted with an infrastructure move and responded to help desk tickets. Jean then worked as an ITS Systems Technician, providing technical support to the company's IT systems. Jean later joined Lockheed Martin as an IT Systems Engineering Intern, where they developed and maintained Ansible playbooks for Splunk administration.

Moving on, Jean gained valuable experience at Cisco Meraki, first as a Network Support Engineer Intern, where they provided high-quality post-deployment support to customers and developed a voice-enabled troubleshooting tool. Jean then progressed to the role of Network Support Engineer, diagnosing and troubleshooting various network issues as reported by customers, while also improving Meraki products based on customer feedback.

Jean's most recent position is as a Network Operations Engineer at DV Trading LLC, where they are responsible for network operations within the company. This chronological progression showcases Jean's growing expertise and responsibilities in the network operations and IT systems engineering field.

Jean Montero's education history begins in 2014 when they obtained their high school diploma from North Forsyth High School. Following this, from 2018 to 2020, Jean studied at Forsyth Technical Community College and obtained an Associates in Applied Science (AAS) in IT-Network Management. They then pursued further education at East Carolina University from 2020 to 2021, where they acquired a Bachelor of Science (BS) degree with a concentration in Industrial Technology, specifically Information and Computer Technology.

In addition to their formal education, Jean Montero has obtained several certifications. In 2018, they received the Microsoft Technology Associate certification from Microsoft. Later, in 2019, they obtained the CompTIA Security+ certification and the Cisco Certified Entry Networking Technician (CCENT) certification. In the same year, they also acquired the Cisco Certified Network Associate Routing and Switching (CCNA) certification (Pre-2020) and the CompTIA Linux+ certification. In 2020, Jean Montero obtained the Certified Wireless Technician certification from CWNP. Most recently, in 2022, they earned the CCNP Enterprise and ENARSI certifications from Cisco.