Napoleon Velasquez

Napoleon Velasquez, MPM, CSM, SMMC, currently serves as a Solutions Architect, Advisor, and Project Manager at DXC Technology, where responsibilities include architecting IT solutions for enterprises and migrating legacy users to MS Teams and AWS. Previous experience includes roles such as Virtual Senior Cloud Voice Engineer at Best Western® Hotels & Resorts, focusing on call routing scripts and vendor management, and Lead Engineer/Project Manager at Insight Global/DXC, specializing in migrating Avaya IVRs to Amazon Cloud Infrastructure. With extensive experience in voice engineering, project management, and cloud technologies, Napoleon has a proven track record of overseeing multimillion-dollar projects and managing teams in various sectors, complemented by a Bachelor's degree in Business Administration from Universidad Católica de Santiago de Guayaquil.