User Research and Design

The User Research and Design team at dxw specializes in understanding user needs and designing intuitive, impactful digital solutions for public and third sectors. Comprised of service designers, interaction designers, user researchers, and content designers, they conduct research, gather insights, and create user-centric designs to improve and innovate service delivery. Their collaborative approach ensures that services are not only effective but also easy for people to use, ultimately contributing to meaningful positive change.