Ayesha O.

Account Operations Manager at Dynamic Quest - Managed IT Services

Ayesha O. currently serves as the Account Operations Manager at Dynamic Quest since July 2023, overseeing backend support operations and collaborating closely with the primary account team to ensure client satisfaction. Previous experience includes roles as IT Account Manager at Dynamic Quest, Operations Manager at Fusion CX, and Senior Manager at Citius Solutions Corporation, where responsibilities encompassed client relationship management, team leadership, performance monitoring, and training development. Ayesha O. began a career at SYKES Philippines, progressing from Technical Support Representative to Quality Supervisor, leading quality assurance initiatives and training programs. Ayesha O. holds a Master of Arts in English Language Teaching and a Bachelor of Arts in English Literature and Linguistics from Mindanao State University.

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