Kenneth Craven has extensive experience in technical and management roles within the IT and customer service sectors. From July 2014 to March 2022, Kenneth served as Technical Alignment Manager, Help Desk Lead Engineer, and Dispatcher at Infinity, Inc. Prior to this, Kenneth held positions at Universal Computer Systems, Fast-teks On-Site Computer Services, Waffle House, and Cellular Center, LLC, showcasing a diverse skill set in technical support, retail management, and customer service. Kenneth began a current role as Solutions Architect at Dynamic Quest - Managed IT Services in March 2022. Kenneth earned a degree in Aerospace Engineering from the Georgia Institute of Technology, attending from 1989 to 1992. Notable achievements include multiple awards for performance and recognition at Universal Computer Systems.
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