Karen Jenkins

Karen Jenkins is a distinguished Chief Experience Officer at Elementum, with extensive experience in enhancing customer journeys and fostering customer-centric cultures. With a career spanning over three decades, Karen has held various leadership roles, including Senior Vice President of Product and Customer Experience, where emphasis was placed on integrating customer feedback into product development, and WorldWide Vice President of Customer Experience, focusing on empowering supply chain professionals. Previous positions include Client Services Director at Maryville Consulting Group and Director of IT Service Management Office at Emory University. Karen's educational background includes a Bachelor of Science in Computer Science from the University of Mary Washington.