Francis Kinder is a seasoned professional in customer success and sales management, currently serving as the Customer Success Team Lead at Mastercard since May 2021, where the focus is on enhancing client value and retention through personalized strategies for enterprise accounts. Prior experience includes roles at TrafficPartner.com, where Francis held positions such as Customer Success Manager and Head of Performance Sales, overseeing traffic monetization efforts. Additionally, experiences as a Senior Sales Manager at Digital Performance GmbH and Adcash highlight expertise in partner acquisition and negotiation within the advertising sector. Francis also has a background in business development and economic analysis, fulfilling roles across various companies, including Immigrant Spirit, Brazil Business Reports Ltd., and Rosenberg Consultores Associados. Educational credentials include a Bachelor's degree in Economic Sciences from the University of São Paulo and a Master's in International Business from Universidade do Minho.
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