Hayden Grant

Hayden Grant has extensive experience in technology and customer engagement, currently serving as the Manager of Technical Product Specialists at Dynatrace since March 2019. In this role, Hayden leads teams across Australia, New Zealand, and India, focusing on enhancing customer observability and insights. Prior to this, Hayden was a Customer Success Manager at Dynatrace, managing relationships with complex customer organizations in sectors such as FinTech, Federal Government, and Insurance, while overseeing a multi-million-dollar subscription portfolio. Hayden's earlier career includes positions such as Principal Business Consultant at Genesys, where strategic customer experience initiatives were developed, and Solution Architect at CSC, responsible for IT solution architecture and presales. Additional roles as a Business Development Manager at OBS, Technical Consultant at Dimension Data, and Senior Developer at the Department of Employment and Workplace Relations further contribute to a robust background in technology and customer solutions.