Percy Dietz

Service Desk Analyst II at Dyopath

Percy Dietz possesses extensive experience in the information technology field, currently serving as a Service Desk Analyst II at Innovative Technology Solutions, LLC since August 2018, providing technical support across various clients and platforms. Prior to this role, Percy operated as a self-employed Information Technology Analyst and held multiple positions at Hewlett Packard Enterprise from 2007 to 2017, culminating as a Senior Customer Technical Support Engineer. Percy has a solid background in hardware support, server troubleshooting, and client relations, complemented by roles at companies like Northrop Grumman, Pomeroy IT Solutions, and Advanced Technology Services, where responsibilities included warranty repairs, inventory management, and process improvement. Education includes attendance at Black Hawk College from 1990 to 1995 and J. D. Darnell High School from 1987 to 1990.

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