e-bot7
Katharina Funk has a background in mathematics and business administration, having graduated from Technische Universität Darmstadt. Katharina has held various product management roles at companies such as e-bot7, Syncier, and Finanzchef24, where Katharina focused on integrating artificial intelligence to streamline customer communication processes. Prior to their product management roles, Katharina gained experience as an international trainee at Generali Deutschland AG and interned in economic research at Banco Central de Costa Rica.
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e-bot7
e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves up to 80% of costs.