Felipe Francisco has over 11 years of experience in the IT sector, specializing in customer experience and IT environment management. Currently a Senior Support Engineer at Atlassian, they previously held roles such as Cloud Support Engineer at e-Core and Network Administrator at Grupo Digicon S.A. Felipe also has substantial experience in managing IT operations and teams, demonstrating leadership and technical skills across various companies. They hold an ITIL V4 certification and a degree in Information Technology Management from Estácio.
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