- E
E-MetroTel
- Steve Pallen
Steve Pallen has significant work experience in the telecommunications industry. Steve began their career at Nortel as a Software Developer, where they led a team in the development of the Meridian 1 Option 11E product. Steve also served as a Corporate Trainer, training over 100 software designers on Nortel products.
Pallen then worked at AT&T Wireless, where they served as a Product & Project Manager. Steve managed the exit of the Fixed Wireless business, including coordinating customer porting, equipment disposal, and project management.
Steve later joined Paltera Inc., where they served as President and designed a web application focused on information retention.
Pallen then returned to Nortel and worked as a Program Manager, leading the development of Nortel's CS1000 Data Center strategy. Steve also introduced Agile Scrum development to the company.
Steve continued their career at Nortel as the ACE Agile Program Office Leader, delivering the first and second releases of the Nortel Agile Communications Environment (ACE). Steve also served as an Enterprise Architect, designing integrated provisioning solutions.
Pallen then joined Avaya as the ACE Core Leader, leading a team in the development of the Avaya Agile Communications Environment (ACE).
Currently, they are the CTO and President of Research & Development at E-MetroTel, leading a team in the development of innovative communications solutions for Avaya/Nortel customers and partners.
Steve Pallen attended the University of Waterloo from 1982 to 1988. During their time at the university, they pursued a Bachelor of Applied Science (B.A.Sc.) degree in engineering.
Org chart
Teams
Offices
This person is not in any offices
E-MetroTel
E-MetroTel is a Unified Communication company providing a portfolio of communication products to Small and Medium businesses and Enterprise customers in the US, Canada and internationally. E-MetroTel has a unique way of integrating business phones in the office with our video, messaging and call processing software which is called InfinityOne. E-MetroTel’s patented technology converts existing third party manufacturer’s business phones into Voice over IP (VoIP) and integrates them into E-MetroTel’s InfinityOne software which can run on most desktop and mobile devices. Our Infinityone software transforms the way people work by having one communications interface for everything and everyone. InfinityOne organizes communication into distinct threads (called channels); these channels not only can be used for text messages but to communicate with traditional and new business phones. Video conferencing is also enabled within these same channels. Founded in 2009, E-MetroTel includes many former Nortel and Avaya employees with deep technical knowledge of our enterprise products and service offerings. Our design and support teams are based in the United States and Canada, with a global distribution and reseller network that provides seamless implementation for our customers. To serve the unique requirements of our clients, we offer a wide range of choices to meet their current business needs and budget. Through a careful consultation process, our network of authorized resellers explores complete, customized solutions to ensure easy adoption, hybrid integration, superior customer support, and longevity. We offer cloud technology, enterprise software, virtualization, and virtual appliance options.
