Leszek Czyż is an accomplished Information Technology Business System Analyst with extensive experience in IT business analysis, product management, and project management. Currently serving as an IT Business Analyst/Product Manager/IT Manager at Upgrade IT Services and an Information Technology Business System Analyst at E Net Production, Leszek brings a wealth of expertise from previous roles, including IT Business Analysis Manager at Booksy, where responsibilities included managing IT BA teams, overseeing processes, and ensuring documentation accuracy. Leszek has also held positions in software localisation and technical documentation management at Versum.com and Capgemini, as well as IT customer service at IBM, demonstrating a comprehensive skill set in managing complex IT projects and enhancing software solutions. Educational qualifications include a Master of Arts in English Philology from Jagiellonian University and further studies at AGH University of Science and Technology.