Cyrena Arnold is an experienced Business Analyst with a background in facilitating requirement and process mapping workshops within the City of Wolverhampton Council since March 2018, managing multiple high-level projects across various departments. Prior experience includes a role at Digital Infotech IT Ltd from January 2017 to January 2018, where analysis, requirement gathering, and liaison with user groups and development teams were key responsibilities. Cyrena also contributed to enhancing digital platforms at Platinum Media London in 2016. Educational qualifications include a Bachelor of Arts in Fashion Promotion from the University for the Creative Arts, complemented by a BTEC National Diploma in Fashion from Croydon College.