Jennifer Clough is a Senior Consultant at E Source, where they utilize over a decade of expertise in organizational change management to enhance adaptability and achieve project milestones. Previously, Jennifer served in various roles at Eversource Energy, including Design Build Process Analyst and Contact Center Manager, where they significantly improved customer service metrics and employee satisfaction. As a Prosci Certified Change Practitioner, they led cross-functional teams in managing change strategies for SAP and AMI implementations. Jennifer is committed to delivering measurable results and fostering long-term organizational success.
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