JM

John McCracken

Director Of Customer Insights at E Source

John McCracken has over two decades of experience in marketing and communications. John has held roles such as Director of Customer Insights at E Source, where they led customer feedback programs and Director of Marketing and Communications at CIVHC, where they directed communications for a nonpartisan healthcare organization. Additionally, they have experience working as a Consultant providing marketing solutions for nonprofits and small to midsize businesses. Earlier in their career, they held positions at agencies like DraftFCB and Arc Worldwide, contributing to market intelligence and account coordination.

John McCracken earned a BS in Business with a focus on Finance & Entrepreneurship from the University of Colorado Boulder - Leeds School of Business. John also obtained certifications in Customer Analytics from Coursera Course Certificates in 2016.

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