Shannon Smith possesses a diverse background in sports administration and ticket operations, highlighted by roles such as Digital Analytics Manager at SiteOne Landscape Supply and Assistant Director of Ticket Operations at Florida Atlantic University. Experience includes significant contributions to ticketing and fan experience at Georgia Tech Athletic Association, Atlanta Braves, and Georgia State University, where responsibilities encompassed customer service, data analysis, and project management. Educational credentials include a Master's degree in Sports Administration from Georgia State University and a Bachelor's degree in Political Science from the University of South Florida, complemented by a Master's in Management from the University of North Florida.
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