Luis Carlos Mora Montoya

Luis Carlos Mora Montoya is an experienced professional in service delivery and project management, currently serving as a Service Delivery Manager at e2e Technology Solutions since February 2020. In this role, Luis Carlos excels in customer relationship management and supervision of service delivery, ensuring high-quality service and customer satisfaction. Prior to this, Luis Carlos held positions as Business Development & Project Manager, and Operations Manager & IT Project Manager at Integratel, where responsibilities included developing operational strategies and managing daily operations. Additionally, experience as Project Supervisor at ITS involved overseeing team performance and training Contact Center agents. Luis Carlos holds a degree in Industrial Engineering from Universidad Latina de Costa Rica.