Tom Lieberher

Tom Lieberher has over 24 years of experience in the technology industry. Tom began their career in 1997 as a Telephone Field Technician at D&W Telephone Service. Tom then moved to CS Electronic Systems in 2006 as a Supervisor and Telephone Field Technician. In 2007, Tom became the Service Manager, Computer Technician and Telephony Specialist at Esh Computer Center. In 2016, they started working at Bosch Security Systems as a Tech Support Specialist II, providing Video Systems Support and resolving complex technical problems. Tom also served as the Vice President at LAFAYETTE FIRE CO from 2016 to 2021. Most recently, they have been the Client Support Manager at Eagle Business Software since 2021.

Tom Lieberher's education history includes a Communications degree from West Chester University of Pennsylvania between 1993 and 1995. In 2021, they obtained certifications from LinkedIn in topics such as Customer Service Management, Customer Loyalty, Customer Expectations for Managers, Managing a Customer Service Team, Quality Standards in Customer Service, Using Customer Surveys to Improve Service, Winning Back a Lost Customer, Customer Service Leadership, and Managing a Customer Contact Center.