Sonic Healthcare USA
Shelby Fritsche is an experienced professional with a strong background in client support and project management. Currently serving as an Associate Client Support Manager and Business Analyst Team Lead at Sonic Healthcare USA since April 2014, Shelby specializes in analyzing and resolving EMR application issues and maintaining clinical interfaces. Previous roles include Project Manager at Taylored Ideas, supervising multiple developers and managing over 50 projects, Program Assistant at Texas A&M University, where responsibilities included overseeing library operations and mentoring student workers, and Level 2 Supervisor & Technician at Decision One Corporation, focusing on customer support training and problem resolution for technology issues. Shelby holds a Health Information Technology and Health Information Exchange Certificate from The University of Texas at Austin, as well as a Bachelor of Arts in Geographic Information Systems and an Associate of Arts in Business/Commerce.
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Sonic Healthcare USA
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Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostics companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 120 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and professional pathology groups throughout the USA with nine operating divisions and nearly eight thousand US-based employees. Sonic Healthcare USA utilizes a federated business model that emphasizes medical leadership and community-based laboratory testing and professional pathology services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.