William Gonzalez is an experienced Information Technology professional with a strong background in technical support and network installation. Currently serving as Information Technology Technician III at Eagle Mountain Casino since April 2021, William provides comprehensive desktop and printer support, as well as network assistance, including the installation of routers, switches, and cabling. In previous roles, William operated the Information Technology Help Desk, effectively addressing technical issues related to printers, IoT devices, gaming systems, and server problems. Prior experience includes working as a Computer Technician at Geek Tech Team from November 2014 to April 2021, where responsibilities included front desk reception, managing client work orders, and demonstrating final products to clients.
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