Alfonso Urias

Customer Support, Manager at Ease

Alfonso Urias is an experienced manager in customer support, currently serving at Ease.io since April 2021, where responsibilities include overseeing department-wide workflow processes and monitoring technical engineer client interactions. Prior to this role, Alfonso was the Technical Engineer Manager at Bitcentral from July 2014 to April 2021, supporting team efforts and managing escalated workflows. Alfonso's career in the tech field began as an Implementation Specialist at Quest Diagnostics from March 2007 to July 2014 and included a role as a Wood Floor Installer and Customer Service representative at Tom Ray Flooring from January 2004 to December 2007. Alfonso holds a Bachelor’s Degree in Computer Science from the Southern California Institute of Technology, earned between 2012 and 2015, and completed general education courses at Cypress College in 2006-2007.

Location

California, United States

Links

Previous companies


Org chart

No direct reports

Teams


Offices

This person is not in any offices


Ease

EASE is the innovative mobile platform that helps manufacturers simplify how they administer, conduct and respond to plant floor audits. With best-in-class support for layered process audits, safety, 5S and more – EASE drastically reduces labor costs and delivers insights that ensure audit programs drive real business value.


Industries

Employees

51-200

Links