Hilary Schumacher

Hilary Schumacher is an experienced customer support professional currently serving as a Customer Support Supervisor at Rippling since May 2021, after previously holding the role of Customer Support Specialist. Prior to this, Hilary worked at ThirdLove from November 2017 to May 2021, moving through various positions including CX Team Manager and Senior Team Lead, where responsibilities included coaching and handling customer escalations. Experience also includes roles at YOTPO and as a Customer Experience Associate. Earlier career highlights include serving as Assistant Office Manager at First Choice Plastics Inc. and as Barista/Shift Leader at Coffee's On. Hilary holds educational credentials from Butte College, attended from 2014 to 2016.