Jonelle Winkler

Jonelle Winkler, MS, currently serves as Operations Manager at NeighborHealth, overseeing interdisciplinary health care teams and leading insurance teams to ensure compliance with federal and state requirements for over 800 participants. Jonelle successfully launched a collaborative clinical care site for an elderly housing community and increased new participants by 25% through outreach efforts. Prior to this role, Jonelle held the position of Division Director at Eliot Community Human Services, where strategic planning improved systems for vulnerable populations and resulted in a 30% increase in referrals. Jonelle's experience also includes serving as Program Director at Spectrum Health Systems, Inc., where trauma-informed treatment modalities decreased participants leaving against medical advice by 50%. Earlier roles include Customer Service Manager at Enterprise Holdings, showcasing strong operational leadership and customer service skills. Jonelle holds a Master's degree in Non-Profit/Public/Organizational Management from Regis University and a Bachelor of Arts in Sociology from the University of Central Florida.