Keshia K.

Keshia K. currently serves as a Customer Success Specialist at Eastern Communications Ltd., where responsibilities include collaborating with sales and production teams to provide exceptional customer service, managing data in the NetSuite ERP system, processing orders, and handling customer interactions. Prior to this role, Keshia K. spent nearly 17 years at Uncommon Goods, progressing from Assistant Customer Service Manager to Customer Service Supervisor, focusing on team management, resource allocation, and operational efficiency. Additionally, Keshia K. contributed to the Police Athletic League as an Assistant Center Director, overseeing after-school programs, coordinating staff and activities, and ensuring compliance with agency policies while fostering relationships with the community and schools.