Eastern State Penitentiary Historic Site
Kiani Lozada has a background in marketing, digital media, and customer service. With experience in roles such as Specialist in Marketing & Digital Media, Concierge, and Assistant Attraction Manager, Kiani has a strong track record of enhancing customer experiences and managing large-scale events. Graduating with a Bachelor of Science in Communications Media from Indiana University of Pennsylvania, Kiani's expertise includes social media coordination, visitor services, and event management.