Easterseals Northern California
Erica Smith is an experienced professional currently serving as a Field Operations Scheduler at Easterseals Bay Area since February 2018. Prior to this role, Erica held the position of Client Services Manager at Centria Healthcare for eight months. From July 2011 to May 2017, Erica worked at Justice, progressing from Assistant Sales Leader to Store Sales Leader, where responsibilities included managing staff and coaching associates to enhance customer service. Erica's educational background includes a Bachelor's Degree in Criminal Justice and Political Science from Western Michigan University, completed between 2013 and 2016, as well as studies at Oakland Community College from 2012 to 2013.