Jarryd Billett is a Customer Operations specialist with a diverse background in management consulting, utilities, and gaming industries. They have previously held roles such as Insights and Improvements Lead at AGL Energy, where they successfully reduced Ombudsman complaints through improved business practices. As a Management Consultant at Accenture Australia, Jarryd contributed to user experience discovery for various client projects. Currently, they serve as the Head of Customer Operations at Easygo, leveraging their expertise in service optimization and experience design to enhance customer satisfaction.
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