Vinay Guruduth

Vinay Guruduth is an experienced professional in customer service and operations management, currently serving as the Head of Customer Service - Disruption Management at easyJet since October 2012, with a trajectory that includes roles such as Regional Customer Operations Manager and Service Delivery Manager. Prior to easyJet, Vinay worked at Hutchison 3G from November 2004 to September 2012, where responsibilities included improving operational metrics and managing teams of up to 200 FTE as Operations Manager, as well as leading initiatives to enhance customer service. Earlier experience includes a position at Planet M as a Customer Service Associate. Vinay holds a Bachelor of Arts degree in Sociology and Commerce from the University of Mumbai.