Nicholas F. has over 6 years of work experience. In 2019, they joined EasyWorkforce Software as an Onboarding Team Lead, Senior Onboarding Specialist, and Technical Support Specialist. From 2017-2019, they worked at Chewy as a Customer Service Specialist. From 2016-2017, they worked at Resort Release as a Sales Specialist, executing outbound calls to clients, handling inbound calls, managing quality communication and customer support, and computing accurate sales prices. From 2014-2016, they worked at Alexandria Glass as an Administrative Assistant, serving as the main point of contact for all customers and outside vendors, demonstrating proficiencies in telephone and front-desk reception, and rapidly solving problems and rebuilding client trust.
Nicholas F. has an Associate's degree in Communication and Media Studies from Broward College, which they are currently pursuing. Nicholas also has eight certifications from LinkedIn, which they are expected to obtain in October 2022. These certifications include "Be the Manager People Won't Leave", "Developing Your Creativity as a Leader", "Growing Your Skills as a Leader", "How to Build Credibility as a Leader", "Leadership Mindsets", "Leading and Motivating People with Different Personalities", "Leading and Working in Teams", and "Project Management Skills for Leaders".
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