Kristian Chandra P. Sangari has a varied work experience in both customer service and business development roles. Kristian Chandra P. is currently working at Cloudbeds as a Senior Customer Onboarding Coach/Specialist, where they focus on onboarding and assisting strategic sales for the company's complete package customers. Kristian Chandra P. also participates in pilots to vet out onboarding processes for new features and tools.
Prior to their current role, Sangari worked as a Customer Onboarding Coach/Specialist at Cloudbeds for the EMEA and APAC regions. Kristian Chandra P. also has experience as a Market Manager at Cloudbeds from 2019 to 2021.
Before joining Cloudbeds, Sangari was a Business Development Manager at OYO from 2018 to 2019. Kristian Chandra P. also worked as a Regional Business Manager at PT NUSA SATU INTI ARTHA from 2017 to 2018.
Sangari's earlier experience includes roles at PT Bank Mandiri (Persero) Tbk. as a Merchant Relationship Officer, Business Development Officer, and Customer Service Officer. Kristian Chandra P. also worked as a Sales Team Lead at PT HM Sampoerna Tbk. in 2011.
In addition to their professional experience, Sangari is a small business owner and co-founder of Baked by Artisans.
Kristian Chandra P. Sangari obtained a Bachelor's degree in Business Administration and Management, General from Universitas Sam Ratulangi from 2006 to 2011. In addition to their formal education, they have also obtained various certifications from LinkedIn, including "Improving Your Focus," "Creating Positive Conversations with Challenging Customers," "Empathy for Customer Service Professionals," "Cybersecurity Awareness: Phishing Attacks," "Critical Thinking," "Critical Thinking and Problem Solving," "Cryptocurrency Foundations," "Customer Service Foundations," "Customer Service: Managing Customer Expectations," "Customer Success Management Fundamentals," "Innovative Customer Service Techniques," "Providing Legendary Customer Service," "Winning Back a Lost Customer," "Working with Upset Customers," "Persuading Others," "Soft Skills for Sales Professionals," "Sales Prospecting," "Asking Great Sales Questions," and "Key Account Management." The certifications were obtained between January 2020 and September 2022.
October 1, 2023 - present
January, 2023
August, 2021
May, 2019