Sylvie Gasibirege is a Customer Success Engineer at Eaton since May 2024, bringing a diverse background in IT and business analysis. Prior to this role, Sylvie served as a Facilities Assistant at St. Cloud State University from June 2023 to May 2024 and worked as an IT Administrator and Business Analyst at ENGIE Energy Access from May 2020 to January 2024, where skills in managing IT infrastructures and driving strategic business decisions were honed. Sylvie's experience also includes roles as an IT Officer, overseeing IT infrastructure at a previous organization, and as an IT Support Officer at Radiant Insurance Company, contributing to the establishment of IT systems. Earlier in career, Sylvie worked as a Full Stack Developer at Andela, focusing on web application development. Currently pursuing a Master’s degree in Engineering Management at St. Cloud State University, Sylvie holds a Bachelor's degree in Computer Science and Engineering from Parul University.