William Arnlund is a passionate customer service manager and technologist with nearly 15 years of experience in technical service support and operations management. Currently serving as the Senior Manager of Technical Service Support at Eaton, they have previously held leadership roles at Agilysys and WAND Corporation, managing teams and enhancing operational efficiencies in customer support environments. William earned a Master of Science in Management of Technology and a Bachelor of Applied Science in Information Technology Infrastructure from the University of Minnesota-Twin Cities, along with an Associate of Science in Computer Science from North Hennepin Community College.
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