Florence Cao is a Global Tools & AI Solutions Architect at eBay, specializing in optimizing operations through data-driven process improvements and system integrations. Previously, they held various roles including Marketing Automation Operations Specialist and Planning & Strategy Marketing Operations Specialist at Juniper Networks, where they significantly enhanced marketing processes and efficiency. Florence's prior experience also includes positions as a Digital Content Manager at stack.io and Software Developer at International Medical Solutions, where they contributed to both content creation and technical development. They hold a Bachelor's degree in Computer Science and Professional Writing and Communications from the University of Toronto Mississauga, along with a Digital Marketing Foundations Certificate from Sheridan College.
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