Mohamed Maged is a professional with a diverse background in customer service and operations management. Currently serving as a Senior Card Business Operations Specialist at Egyptian Banks Company since March 2021, Mohamed handles card issuance processes and assists over ten banks with their operational needs. Previous experience includes a role as a Customer Success Specialist at Concentrix, managing car rental bookings and enhancing customer satisfaction. Mohamed also worked as a Desk Receptionist at Sofitel, resolving guest issues and ensuring smooth operations, and has experience as a Football Analyst with ArqamFC. Mohamed holds a Bachelor’s degree in languages from Ain Shams University, completed in 2019.
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