Eben Telecom Pvt. Ltd.
Ravi Raj has extensive experience in customer relations and ground handling within the aviation industry, currently serving as a Customer Relations Officer at Eben Telecom Pvt. Ltd. since July 2021, specializing in check-in procedures and passenger assistance for Saudia and Airaustral. Prior experience includes roles at Bhadra International India Pvt Ltd as a Customer Service Agent, and at Decor Aviation as a Traffic Assistant for Singapore Airlines, focusing on similar responsibilities of check-in and baggage management. Ravi's career began as a Ticketing Counter Staff at Benzyleo Holidays Pvt Ltd, where flight ticket booking and issuance was the primary duty. Educational qualifications include a Bachelor's degree in English Literature from Co-operative Arts & Science College, completed from 2004 to 2007.
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Eben Telecom Pvt. Ltd.
Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala. We are a Customer Engagement Services Company that assists brands in Customer Acquisition, Customer Transaction Building and Customer Relationship Management which is headquartered in Kerala. We serve our customers with a focus on providing value combined with high levels of service, quality and integrity and is managed by a high quality team of professionals with vast experience in each of its service offerings, thereby providing our customers with the benefit of experience, knowledge and ideas to enhance their competitiveness in the market place. Eben combines the power of technology with a pool of trained and talented manpower that is capable of seamlessly managing every aspect of the customer & client contact. Eben Telecom is a pioneer in Contact Centre Operations and have a fresh & new perspective on how to manage customer relationships more effectively. The key to building a loyal customer base lies in a business strategy that revolves around Customer Relationship Management. This is where we as a team come into the picture – Team Eben Telecom. We step in and take on the responsibility of managing your customer relationships on your behalf and thus making your customers happy.