Scott P. has extensive experience in operational support, customer success, and security management across various industries. Currently serving as Senior Director of Operational Support and Senior Director of Customer Success and Cruise Operations at EBG since October 2019, Scott previously held roles such as Director Of Security at Diamond Resorts™ and Customer Experience Manager at Napleton Automotive Group. Earlier positions include significant leadership roles at Disney Cruise Line and Walt Disney World, where Scott managed guest services and transportation operations, as well as roles in marketing and business development at The FIRM Cosmetic and Wellness Center. Scott's career began at Disneyland Resort, demonstrating a long-standing commitment to customer service and operational excellence. Additionally, Scott is pursuing a degree in Business Administration and Management at Strayer University.
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