Jothiraj U

Jothiraj U is an experienced IT professional with a career spanning over 18 years in managing IT infrastructure and support operations. Currently serving as Manager - Networking at Ecare India Pvt Ltd since August 2015, Jothiraj U focuses on client interactions to implement IT requirements and resolve technical issues, while enhancing ITSM tools and introducing OLA. Prior experience includes roles as Assistant Manager IT Infrastructure at Episource India Pvt. Ltd, where responsibilities involved IT issue resolution and data center operations auditing, and Sr. Team Leader - IT Infrastructure Management at Mobius Knowledge Services, overseeing various server environments. Previous roles at Wipro Infotech and IBM Info Services involved management of support teams, incident management, and technical support for end users.