ECC Technologies
Tracy Roberts has been with ECC Technologies since 2018. Her responsibilities include customer service and support, data collection, and issue tracking via an online ticketing system. She analyzes billing statements for cost efficiencies and validates and reconciles services to ensure contract compliance. In addition to customer support, Tracy provides internal office management support to both the New York and North Carolina offices.
This person is not in any offices
ECC Technologies
ECC Technologies was incorporated in 1995 to provide technology and communications consulting services to Educational, Community, and Corporate (ECC) clients. This was at the time when the nation’s telecommunications industry was changing drastically through deregulation, the 1996 Telecommunications Act and other significant technological changeswere occurring. ECC provided technology and communications consulting services for many years from the Rochester, NY region. As the company grew and the demand for broadband connectivity and Internet access exploded, ECC found its place in the Open Access fiber optics market as a national leader.In 2011 ECC Technologies secured a significant contract as the exclusive marketing and commercialization partner for North Carolina’s MCNC Golden LEAF Rural Broadband Initiative ($140M Statewide Fiber Network).