Ilana Scott

Ilana Scott is a highly experienced professional in the fields of financial crime and regulatory compliance. Currently serving as Group Head of Financial Crime and Group Compliance Monitoring Officer at Ecclesiastical Insurance UK since October 2021, Ilana previously held roles at Capita from January 2001 to October 2021, including Regulatory Compliance Monitoring Officer and Regulated Complaint Handler. With extensive expertise in handling complaints related to endowments, personal pensions, and various financial products, Ilana has experience managing escalated cases through the Financial Ombudsman Service. Educational qualifications include a Bachelor of Science in Psychology from The Open University and multiple certifications in insurance and anti-money laundering from prestigious institutions such as the Chartered Insurance Institute and the International Compliance Association.